ABSTRACT

The adoption of the Internet for business use has led toward the emergence of “virtual” organizations. The ve primary motives of enterprises to “go virtual” are summarized as follows:

• Reduced costs and enhanced productivity • Increased satisfaction, closer teamwork, greater exibility, and the

retention of valued employees • Decentralization of control, with increased exible working patterns • Empowerment of the workforce, improved decision making, and

increased outsourcing • Paradigm shift from hierarchical organizational structures to atter

organizations

If you founded a traditional company, then everyone on your team would work out of the same ofce, you would install a water cooler, a fruit smoothie stand, and a snack station where your employees could catch up on the latest gossip. You would recognize each person by rst name, and you would ask about each other’s kids, pets, hobbies, and other goings-on. You’d host annual picnics and holiday parties.