ABSTRACT
It has been said that in any group of people, a small fraction will be leaders, a larger fraction will be followers, and a substantial portion just will not want to get involved. A leader is part artist, and in IT, this art requires blending technology skills, process skills, and, most importantly, people skills to produce products and services that deliver value to customers. You can administer networks, servers, and databases; you can program computers; you can design and implement processes; and you can manage projects-but people must be led. is means motivating them to achieve their highest performance by creating a vision, building teams, providing direction, and resolving con ict. is means building relationships-having frequent dialogues and making connections with team members and other project stakeholders. You can judge the success of leaders by the success of their followers and by their ability to perform in a manner that achieves their vision.
