ABSTRACT

This book is about how analysts in the UK Department of Health (DH) helped to find and define such problems and to suggest solutions over the period 1 9842 002 .

More precisely, the book has three main purposes:

l to provide a history of selected analytical issues in healthcare over the last 20 years, and the role of Department of Health (DH) analysts in addressing those issues .*

2 to distil lessons from that history and experience in the hope that they may be of encouragement, interest or value to future health service analysts, particu­ larly those thinking of working in the public sector

3 in passing, to provide a personal commentary on some of the more important analytical issues in healthcare.