ABSTRACT
This chapter aims to create a model of user-tablet communication that gives equal consideration to the roles of both the user and the device. In authors' interdisciplinary quest to identify and critically success and failure in user-tablet interaction, it deals with a brief nod to a theorist shared in the psychology and communication fields – Claude Shannon. The operating system (OS) is a formidable differentiator on tablets, with implications for the choices that users have for apps available on the tablet that they are using. The systems architecture of the tablet is tightly coupled with the OS used for the particular device. Native apps are built to run only on the OS for the specific tablet and thus have a high degree of integration with the system architecture. Tablets offer users interaction opportunities and constraints that are an outcome of their physical design and also of the services and functions available on them via apps.
