ABSTRACT

Intellectual capital (IC) research has come a long way since its first awareness raising stage. This chapter describes a business unit MT within a large manufacturing company, where the top management team is facing a difficult management problem; a strategic decision under uncertainty. The case company MT is a business unit within a major European industrial corporation, which manufactures heavy-duty metal-based equipment. MT assembles machine parts, where the metallurgical specifications of the components are of crucial importance. MT has developed a unique in-house technology; however, the field is developing rapidly and cheaper substitutes are coming to the market. The IC triad is sufficiently flexible to disregard the common notion that the firm's legal structure determines its boundaries. The theory of the resource-based view of the firm, in particular its extension, the dynamic competencies perspective (DCV) is implicitly or explicitly one of theoretical bases of most IC research.