ABSTRACT
Creating a comprehensive project plan is a critical part of the overall technology management process. Without a project plan, the vendor or in-house technology personnel will not know how to build or design your technology project. Think about building a house. Would you start building without some sort of architectural plans that have been reviewed by the city planner or code enforcement? Of course not! The creation of a project plan, like many other chapters in Unit 3, is a process. Depending on the type of project, you need to identify the specific details and include information in several key areas, including the project scope, schedule (timeline), cost estimation (budget), risk management issues, quality assurance and communication platform. This chapter summarizes each area and gives you enough information to draft your own plan. We also discuss the fundamental leadership components that public safety managers must utilize when drafting a project plan.
