ABSTRACT
Expectancy theories assume that an individual's motivation depends on the difference between what the person's work environment offers versus what he or she expects. Good working conditions, including pleasant personal relations at all levels, are important, more so than small differences in received payment. The chapter describes ergonomic information together to demonstrate how work can be both pleasant, which is of primary interest to the individual, and efficient, especially important to management. When management recognizes and rewards expressions of personal interest in better work, follows up on suggestions, and incorporates proposals for novel work and workplace layout, a spirit of teamwork and cooperation develops that provides motivation and drive to achieve. Sounds convey information about the functioning of machinery and of work progress, they provide verbal communications from co-workers and, possibly of vital importance, present warning signals about dangers in the work environment.
