ABSTRACT

The development of e-government in Kazakhstan can be regarded as an example of the ICT-driven reforms in public administration in a typical emerging nation. Hypothetically, one of the primary reasons for the policy is a relentless desire of the central authorities to increase the global ranking of the country in various e-government listings and ratings. In fact, since the introduction of the state-run e-government program in 2004, which implementation was eventually materialized in the inauguration of the official e-government portal in 2006, the policy makers of the project have regarded the realization of the concept as a matter of national priority. Therefore, large-scale financial and human resources have been utilized to introduce and maintain technological, social and political components of the project. In this regard, the main purpose of this chapter is to analyze the development of the ICT-driven public sector reforms in Kazakhstan, where e-government has played a crucial role in the overall reformation of the technological and philosophical aspects of modern public administration and governance.