ABSTRACT
This chapter presents generalizations on the key findings of the case study with a primary focus on further discussion of the main assumptions presented in previous chapters of the research. In particular, the author tried to analyze the most important political, economic and social drivers; identify the key policy makers of the e-government movement in Kazakhstan in the public, nongovernmental and private sectors of the national economy and its main issues; highlight fundamental challenges such as a lack of internal institutional competition among its stakeholders, absence of constructive political opposition in the sphere, no participation of the business sector, local universities and think tanks in developing the concept, etc. In addition, some policy recommendations are proposed that the e-government practitioners and entrepreneurs could find useful in improving the operation of various digital public sector platforms and projects. Although e-government has traditionally been regarded both in academic and professional literature as a modern tool in reforming public administration, it is also beginning to play an important role as a universal theoretical paradigm and sometimes even a platform that encompasses and integrates all ICT-driven public sector transformations in all its diversity in one physical venue. In this regard, the case study of Kazakhstan clearly demonstrates that e-government should be regarded as a multidimensional phenomenon, taking into account not only various political, socioeconomic, geographical and administrative aspects of the country contexts that apparently have direct implications on its development but also such indirect domains of the concept promotion as foreign policy and mass media, making the traditional scientific trend that usually focuses on investigating only public administration-related projects too narrow and lopsided without inclusion in the analysis of all dimensions of the phenomenon.
