ABSTRACT
Strong internal discipline and a commitment to accountability are required in order to safeguard the organizational health of the police department. The integrity of police work and those who serve as police officers can be maintained only if there is an efficient, effective, and responsive discipline system. The chief executive officer of the police agency is ultimately responsible for the discipline and control of all subordinate personnel. The procedures involved in conducting internal personnel complaint investigations will differ somewhat depending on the origin, nature, and seriousness of the allegation. The most effective way to prevent abuse of police power (occupational deviance) is through vigilance and the prompt use of disciplinary action when abuse is found. The best recommendation is for supervisors to refrain from being friends with subordinates on social media sites. A personnel complaint is a formal accusation alleging that a particular employee is guilty of legal, moral, or professional misconduct.
