ABSTRACT
This chapter explores the most salient issues of communication ethics in modern, complex organizations. It explains the fundamental areas of ethical concern in considering the range of organizational communication and a general framework for analyzing such communication. The chapter provides three views for analyzing ethical issues in organizational communication: the impact of organizations on the community or society; the impact of organizations on their members, people in the organizations; and the impact of members on the organizations themselves. The chapter deals with the responsibility and accountability of the organization to its immediate community, society, and the public at large, also known as Corporate Social Responsibility. Organizations have a special responsibility to communicate with the public about dangers their operations or products may pose to people and the environment. Organizations have special ethical obligations regarding communication with their members. Such obligations imply requirements to deal openly and truthfully with the people constituting the organization.
