ABSTRACT
This chapter presents a case study on the departing of General Manager Alex Anthopoulos, which is a major league loss for the Blue Jays. Like competencies and commitment, we know it is essential for individual, team and organizational success. But what exactly is character? And what about it leads to success? Ihnatowycz Institute has identified 11 character dimensions that jointly drive performance. They are accountability, collaboration, courage, drive, humanity, humility, integrity, judgment, justice, temperance and transcendence. And the Jays clearly possess these character dimensions in abundance. Following the last game for the Jays this year, Anthopoulos admitted it is always tempting to place more emphasis on talent when evaluating trade possibilities and free-agent signings. In other words, the focus on character that Anthopoulos put in place last year did much more than to make the Blue Jays a class act. It was what turned the team into an outstanding ball club.
