ABSTRACT
This chapter examines the role of government in promoting smart cities and discusses the future of smart cities. It implicates for understanding the role of institutions and planning for smart cities by providing insights on the importance of entrepreneurship and innovation. The role of social inclusion for smart cities is discussed, which helps to demonstrate the importance of innovativeness. Social inclusion is also part of a city's soft domain, as it emphasises well-being and quality of life, which are increasingly important issues for citizens. The creative use of human capital is useful for cities that are focusing on socio-technical growth as part of their connection to the knowledge economy. Smart cities are building closer relationships with citizens by integrating information-based urban services into government activities. The integration of technology to local government's development plans is central to smart cities. Smart cities utilise physical capital with knowledge to build better social infrastructure.
