ABSTRACT

The development of tourism since independence has been integrated into the overall national plan for Kenya’s economic development. Being labour intensive, skilled manpower is a critical dimension in the success of the tourism industry. In this respect, the need for continuous employee training for Kenya’s tourism industry has always been recognised in the country. Accordingly, regulatory and policy initiatives have for decades been established to institutionalise lifelong learning for the sector. Through specific regulations, establishment, financing and coordination, such initiatives have long existed between the public and private sectors. This chapter explores and examines the different policy and legislative initiatives undertaken in Kenya to institutionalise a public-private partnership in lifelong learning for tourism. Findings from in-depth policy review reveal gaps in the policy frameworks. In addition, primary expert data shows that LLL in Kenya is hindered by the high staff turnover, inconsistency in the programmes and shortage of funding. The chapter concludes that lifelong learning should be more focused on the needs of the tourism industry, with a robust and comprehensive curriculum and evaluation framework that pursues a blended learning approach, adapting other media that will help to ensure continued learning.