ABSTRACT

Changing work roles, greater emphasis on individual autonomy, the growing importance of relationships, the complexity of many businesses; all these things call into question the prevailing approach to training needs analysis and evaluation, which still tends to be based on a simple gap analysis between job requirements and an employee's knowledge and skills.

Bryan Hopkins's Learning and Performance takes a systemic approach to workplace performance, training needs and the basis on which we can analyse them and evaluate the subsequent training.

The author's approach offers a model for HR and training departments that is relevant and sufficiently sophisticated for today's workplaces. As with all his books, Bryan Hopkins combines a complete understanding of learning and organisational theory with pragmatic examples, ensuring a book that will be read and applied in equal measure.

chapter 1|11 pages

What is this book about?

chapter 2|12 pages

What is systems thinking?

chapter 3|12 pages

Analysing training needs

chapter 4|15 pages

Evaluating training

chapter 5|24 pages

Key concepts in systems thinking

chapter 6|36 pages

Tools to help systems thinking

chapter 7|19 pages

How do people learn?

chapter 9|22 pages

Specifying learning activities

chapter 10|34 pages

Systemic approaches for evaluating training

chapter 11|4 pages

Bringing it all together