ABSTRACT
The case study above is tantalizing because of parallels with what judges and other visitors react to, and we noticed other cases where the judges agreed with visitor feedback. This is hardly surprising since the judges are visitors and are actively looking for evidence of engaging, reinforcing, meaningful experiences. Commonalities often occurred between judges and other visitors as to the most popular elements in the exhibition (live animals, engaging interactive components, large elements) and the most problematic areas (sound bleed, broken exhibits, confusing elements).
