ABSTRACT

DEVELOPING A CULTURE OF EVALUATION INTRODUCTION Now you’d like to be doing this more ‘everyday evaluation’ questioning more regularly, but where to start? Well, it turns out that the best place to start is where you are right now! In fact, you’ve already been acquir ing all kinds of insights and understandings about your situation or activities or service, right from when you had your very rst experience of it. Every day we take new actions (new for that day)—whether they are the same as or different from those taken the day before, we are constantly having to make decisions about what is best to do next. As well, most of us daily do some things slightly differently, making regular small adaptations or creative responses to what we do. None of these fruits of our ‘everyday small-e type evaluation’ should be wasted.