ABSTRACT
I remember my hardest day in my practice so far. It was a lovely spring day outside, but inside, I was struggling. I had just gotten off the telephone with the telecommunications company I had just dumped a few months previously. Like a persistent ex, they couldn’t accept that I wanted them to discontinue service on the one line I never used and therefore hadn’t ported out. They refused to admit they had made a mistake, which ended up being a costly mistake for me. I was behind on records requests for patients who were applying for disability or who needed updated records for continuation, and a stack of messages sat on my desk, unanswered, since I’d had to deal with the telecommunications company and spent all the time on hold. Oh, and I was also seeing a full schedule of patients with all the inherent stressors of clinical work and was dealing with a strange and annoying high-pitched noise in one of the air vents in my ceiling that wouldn’t stop no matter how many times the maintenance guy tried to fix it. Said air vent was directly over the chair I sat in while doing therapy, so it was hard to ignore, and I left work with a headache most days. They finally fixed it by replacing some of the duct work, but not for many months.
