ABSTRACT
This chapter contributes to the literature on generations in the workplace and interest in public sector work. There are many public organizations adopting plans and investing resources to deal with generational differences in the workplace with very little empirical evidence that these differences really exist and produce conflict in the work environment. Modern work environments require decision-making, problem solving, troubleshooting, and, often, the managing of difficult situations. Money constraints are often suggested as a major reason for government's lack of ability to attract and retain qualified personnel, because the status of government employment is equally important as the pay that should accompany it. The image created by politicians, civic leaders, voters, and clientele groups all affect the position of government as a competitive employer, so civil service reform has tried to address the issue of image as a barrier to recruit talented and qualified individuals into the public sector workforce.
