chapter  2
20 Pages

A Model of Lean Technical Communication

WithMeredith A. Johnson, W. Michele Simmons, Patricia Sullivan

Chapter 2 explores the seven tenets of lean technical communication as programmatic practices intertwined in social, political, and economic ecologies. Drawing from interdisciplinary discussions, the chapter considers how each tenet might be envisioned within technical communication work. The tenets are complicated by locating them along four continuums of tensions that sustainable programs must negotiate: (1) standardization and flexibility; (2) disciplinary and departmental priorities; (3) local and global audiences and resources; and (4) dependency on and autonomy within the college or university that houses them. Understanding these forces and how their demands interact with the tenets assists administrators in bringing their programs closer to equilibrium.