ABSTRACT

The long-awaited new edition of this highly praised text includes full coverage of policy issues and professional practice in nonprofit organizations, as well as at federal, state, and local levels of government. Retaining its accessible writing style, this sixth edition:

  • examines the latest management theories (such as employee engagement and motivation) and current issues including disability, privatization, merit systems, and family and medical leave;
  • roots the discussion in public policy issues, providing students with a better understanding of the actors involved and the broader context of personnel administration;     
  • provides abundant pedagogical tools, including learning objectives, summaries, and discussion questions, to guide student understanding and foster critical thinking;
  • includes exercises and case studies throughout the book for individual or group work, helping students apply public personnel management concepts to real world situations.

In addition to full coverage of the increasingly important role of personnel management in nonprofit organizations, this new edition has been thoroughly updated to include timely material on the effects of the 2008 global recession, public service contracting, public sector unions, security concerns, performance measurement, remote management, management of volunteers, the challenges and opportunities of developing an organizational culture, and lessons from the experiences of countries around the world. This is a textbook that is ideally suited to prepare students to manage people, effectively, whether in government, nonprofit organizations, NGOs, or in the private sector.

part I|16 pages

Introduction

chapter 1|14 pages

Introduction

Personnel Management in Government Agencies and Nonprofit Organizations

part II|102 pages

Public Policies for Personnel Management in Government Agencies and Nonprofit Organizations

chapter 2|18 pages

The Development of the Merit System

chapter 3|23 pages

Ethics, Rights, and Responsibilities

chapter 4|22 pages

Diversity

chapter 5|18 pages

Productivity

chapter 6|19 pages

Organization for Personnel Management

part III|108 pages

Organizational Needs

chapter 7|23 pages

Succession Planning

chapter 8|27 pages

Position Analysis and Job Evaluation

chapter 9|19 pages

Performance Evaluation

chapter 10|37 pages

Selecting Employees

part IV|128 pages

Employee Needs

chapter 11|19 pages

Employee Training and Development

chapter 12|16 pages

Health and Safety

chapter 13|22 pages

Discipline and Dismissal

chapter 14|27 pages

Compensation

chapter 15|42 pages

Collective Bargaining

part V|6 pages

Conclusion

chapter 16|4 pages

Summary and Conclusions