ABSTRACT
Automation is becoming a more prevalent component of human-technology systems, from everyday technology like cars, computers, and cell phones, to highly specialized systems like nuclear power plants and advanced aircraft. Trust in automated systems shares many characteristics with human trust in teams or interpersonal relationships. Lee and See argued that 'trust stands between beliefs about the characteristics of the automation and the intention to rely on the automation'. To help improve Combat Identification (CID), technical solutions like radio-frequency identification (RFID) automation have been introduced. Trust is required in teams to help achieve common goals. The task of CID is challenging and requires a high level of coordination among team members. The automated system has a certain sensitivity and response bias, and this will affect the human observer's sensitivity and the reliance the human observer places upon the automated system.
