chapter  7
32 Pages

Relationships, Networks and the Administrative Justice System

The concept of ‘setting it right’, as developed in Chapter 3,1 requires more of ombudsmen than they are rendered accountable for their actions. Properly established, the ombudsman enterprise operates within a wider constitutional and administrative justice framework. Thus, even though the ombudsman design encompasses certain fundamental specialities that mark out a distinct territory within which it is required to operate, there are a series of inevitable overlaps between its functions and those of other institutions. A fully effective system, in both constitutional and administrative justice terms, will be one that manages, rationalizes and understands those overlaps in a way that optimizes capacity and keeps duplication of effort to a minimum. To achieve this result, ombudsmen must be enabled to maintain a series of relationships with other parts of the constitutional order. Analysing this issue is the focus of this chapter.