chapter  5
62 Pages

Bank Employees

This chapter discusses the ethnographic case of intimidating working conditions experienced by bank employees in their daily working life. It focuses on harassment at work as a source of subordination and discrimination during work. Harassment points especially to negative behaviours in the form of bossing, mobbing, bullying and psychological or physical intimidation. As Cohen would put it, agents, just as they manipulate the symbols which mark their organisational membership and environment, so they also negotiate the relationships among the organisation and their many other social commitments. The chain of command is hierarchically structured, with the purpose of fulfilling the single general goal of the bank organisation, which is to seize a portion of the market from its competitors, thus increasing its profit. Harassment, as an effect of power relations as has already been established in respective research, also has horizontal implications.