ABSTRACT

In consumer law enforcement, a number of key enforcement mechanisms exist, which can be divided into private and public law enforcement. Within private law enforcement, consumer ADR solutions have become an important alternative to judicial enforcement. For most consumer law cases, the ordinary individual procedure before the civil law courts is available, where by impartial judges ensure the law is applied in disputes between parties and an appeal system is in place. Public enforcement can take two forms: administrative or criminal law enforcement. Administrative law enforcement when used in consumer law is primarily handled by governmental agents and agencies with investigative powers. In some sectors, self-regulation is a mechanism for enforcing consumer law. Consumer ADR refers to a body, unrelated to a court, which conducts less formalised procedures compared with courts. The public prosecutor is central to the functioning of the criminal process. Group litigation subsumes different forms of bundling similar interests into one legal proceeding.