ABSTRACT
This chapter provides two case studies of the Motivational Maps in two significant UK organisations: the Ordnance Survey (OS) and the John Lewis Partnership. Motivational Maps are part of the real solution; they provide an invaluable tool and a profound source of knowledge and insight into the employees and the teams. The biggest impact from the initial round of Motivational Map questionnaires across the two directorates was the buzz they created. From the first case study, the Motivational Maps have created a welcome buzz and a sense of shared learning across the whole of two business groups. They have given people and their managers some tools to start to work on their motivation levels and have enabled some really empowering conversations for someone at OS that are starting to show results. From the second case study, the Motivational Maps have been fundamental in creating long-lasting and significant changes in attitude and behaviour.
