chapter  4
Chapter 4 Non-Operational Stressors: Catching the Sneaky Resilience Thief
Pages 38

I use the term non-operational stressors instead of organizational hassles because the latter doesn’t include many of the stressors that are independent of the police organization such as media and public scrutiny. Even as I talk about organizational stressors, I want to be clear that I am not villainizing police organizations and the “brass” and “white shirts” that manage the organization. After all, police administrators have demands placed on them from above, below, and the outside. Non-operational stressors include shiftwork, overtime, call-outs, and policies and procedures relating to promotions, work assignments, discipline, and even retirement.