ABSTRACT
Air cargo can transport goods much more quickly than by sea or rail, and is vitally important for carrying goods both domestically and internationally. This chapter examines the players, infrastructure and processes which support the transportation of cargo by air. There are three types of air cargo operators: integrators, passenger airlines and cargo airlines. Integrators typically offer a door-to-door service which includes pickup, packaging, air transportation, customs processing and delivery. Passenger and cargo airlines offer various products and services in order to differentiate them from the competition, and add value to their customers. These various products feature different rates, acceptance times, service or time guarantees and may require specialized equipment. Freight forwarders add value to the air cargo transportation chain by providing expertise in logistics, regulatory compliance, risk management, and finance and payment. A freight forwarder will have established relationships with various airlines, enabling them to offer multiple products, prices and timeframes to their shippers.
