ABSTRACT
In this chapter, the authors discuss some of the key lessons that they learned through the design and implementation of understanding and preventing led outdoor accidents data system (UPLOADS), along with some critical future research directions for incident reporting systems more generally. They aims to provide guidance to support the development, testing, and implementation of new incident reporting systems. End users were involved in developing the key components of UPLOADS, including the incident reporting form, software tool, the accident analysis method, and the classification scheme. The importance of adopting an iterative design approach, incorporating multiple opportunities to test, and refine, incident reporting system components should also be emphasized. Testing and refinement formed a critical component of the UPLOADS development, and steps were taken to test and refine wherever possible. The authors conclude with some of the key implications of the changing nature of work for the incident reporting systems of the future.
