ABSTRACT

This chapter reveals the unexpected potential of a global players Human Resources (HR) transformation. It presents the corporations challenges and benefits of IT-driven business process innovations. The chapter focuses on challenges of the IT-driven business transformation at Alpha HR. It examines the GIGA HR project regarding the leverage of the remarkable investment Alpha put into reorganizing global processes and data. The chapter shows how Alpha managed the transformation project to achieve sustained success and to gain significant comparative advantages through GIGA HR. Aiming at globally harmonized processes and standardized data, the corporation launched a global process of business transformation called GIGA. The initial purpose of GIGA was to provide a platform that should be used to improve Alphas business process performance worldwide in order to remain competitive. GIGA HR was started as part of the overall GIGA project and was supposed to deal with the HR transformation in one go along with other functions such as finance and supply chain.