ABSTRACT

Social organisation cooperation analysis (SOCA)-contextual activity template (CAT) implies potential communications between individuals in a work setting. This chapter explores the potential for extracting social network analysis (SNA)-like analysis from SOCA-CAT. It also explores ways in which a description of communications amongst actors in a work setting could be quantified and analysed in order to support analysis of the communications networks which might occur in the work setting. One could assume that actors in one situation might need to communicate with each other. This could arise because the workflow, from one function to the next, involves information exchange. The chapter presents a case study example that illustrates how the application of simple SNA metrics can develop a line of enquiry into how a network might operate. In terms of future development, the chapter offers the approach as an adjunct to SOCA-CAT and as an initial way of exploring work domains as social structures.