ABSTRACT
This chapter explores the relationship between two focal social stressors (interpersonal conflict and organizational politics) and psychological strains (job satisfaction and psychological symptoms). It examines the impact of these two social stressors on psychological strains in a heterogeneous sample of Chinese employees from all three subregions in Greater China. The chapter shows the joint moderating effect of self-efficacy and active coping in collectivist societies of Hong Kong, Taipei and Mainland China. It provides evidence that bridges the gaps in knowledge about the stress processes. The chapter also shows that direct relationships of self-efficacy with job satisfaction and psychological symptoms, as high self-efficacy was generally associated with better outcomes than low self-efficacy. Based on a study conducted in Greater China, it presents that direct relationships of self-efficacy with job satisfaction and psychological symptoms, as high self-efficacy was generally associated with better outcomes than low self-efficacy.
