chapter  7
10 Pages

Design and Policies for Collaborative Services

Facing everyday life problems, people are often capable of inventing new solutions: ways of thinking and doing that permit them to tackle these problems and to work them out, opening new possibilities.1 Initiatives like these, in which people collaborate to achieve results and, at the same time, create social, economic and environmental benefits, can be found everywhere in the world. These collaborative organizations have grown out of problems posed by contemporary everyday life such as: How can I improve the quality of my neighbourhood? How can I find healthy food? Who will help me in my daily necessities now that I am becoming old? What can I do to deal with my allergies? How can I go to work every day, avoiding high car expenses and traffic jam stress?