ABSTRACT

This chapter discusses a powerful new typology to identify managerial fraudsters based on the robust, effective and predictive impression management theory. It unifies previous paradoxical information from the Red Flag personal characteristics and other traits generated from the psychological literature. This makes it far easier to spot the fraudsters in an organisation and has improved pre-employment screening considerably. Sociologists have long taken the lead creating theory for white-collar crime in general, and for fraud in particular, notably Sutherland and Cressey. In this investigation Erving Goffman's impression management theory was used to explore the different behaviours that are committed by managerial fraudsters by understanding the illusory mechanism that was layered over the real managerial behaviour. It was found that there were two types of impression management: the Arrogant and the Likeable Fraudster. The workplace distorts the normal impression management process as described by Goffman, through invested power conferred upon managers by their status in the organisation.