chapter  13
Employee Commitment and Participation
Pages 14

Employee commitment is viewed as being a key prerequisite for the effective execution of projects, operational processes and the successful implementation of organizational change programmes. It has particular significance for the successful accomplishment of all types of projects. Reichheld (1996) stated: “Loyalty is by no means dead. It remains one of the great engines of business success.” A committed employee is an individual:

Who supports the organization through good and bad times; Attends work on a regular basis; Defends the organization; Contributes a full day’s effort and more; Is supportive of the organization’s goals and objectives.