chapter  6
18 Pages

Techniques and Tools Supporting the RM Process

This chapter looks at a selection of techniques and tools, which support the RM process that was described in the previous chapter. In order to do so, we will first discuss the interaction with relevant stakeholders and domain experts, in particular regarding interviews and workshops, then we will introduce relevant techniques and tool categories in more detail. Finally, we will look at these techniques and tools from the viewpoints of the main functions within the RM process, that is, ‘gathering and structuring information’, ‘tracing information’, ‘analyzing information’, as well as ‘reporting and documenting information’.