ABSTRACT

Aviation has grown into a highly complex and dynamic industry where the margins for profitability are small. Airline companies are maximising production on minimal costs while trying to avoid accidents. International Civil Aviation Organisation, International Aviation Transport Association and the Federal Aviation Administration in the United States and the Joint Aviation Authorities are the legal bodies that regulated safety management in airlines. Joint Aviation Requirements for Operations states that the quality system of an operator shall ensure and monitor compliance with and the adequacy of, procedures required to ensure safe operational practices and airworthy airplanes. The quality system must be complied with in order to ensure safe operations and airworthiness of the airline's fleet of aircraft. Safety data is shared among airlines as reported in the Global Aviation Information Network work package on automated airline safety information sharing systems. The chapter discusses the development in safety management, supported by interviews with accountable manager and safety practitioner.