ABSTRACT

Social innovation is an ambiguous concept with multiple meanings and vague contours. The expression has been increasingly used in the context of the restructuring of market relations driven by neoliberal orientations, as in the case of ‘goal-based assessments’, ‘learning by doing’, e-commerce, self-service distribution, private retirement plans and so on (Cloutier 2003; Alter 2000; Bassand 1986).