ABSTRACT
Whereas Chapter 1 sets the scene and provides an essential overview of the current and future sport facility and event industry, this chapter will primarily establish the framework for the successful planning, design, building, operation, and evaluation of sport facilities and events. As in any business setting, continuously exceeding performance expectations presupposes a comprehensive understanding of the relevant concepts, principles, and processes of management. For this reason, we introduce the boundaries and constraints of effective facility and event management, providing a holistic context for applying the analytical processes and tools that will be introduced in subsequent chapters.
