ABSTRACT
This chapter provides insight into measures that can be taken to prevent protests and to ensure that protests are lodged according to agency procedures. However, there are no measures that absolutely prevent protests or ensure that protests are made according to the contracting agency's policies and procedures. The chapter discusses how the protest policies are communicated to prospective contractors. Another essential measure for contracting agency to protect against possibility of receiving a protest, or protests, is to ensure that the evaluation of proposals is based solely on the criteria contained in the Requests for Proposals (RFP). The significance of the impact on agency operations as a result of the receipt of a protest makes implementation of measures to avoid receipt of protests a high priority for state and local government agencies. If the protesting contractor is to be advised that their protest is denied, it is advisable that the letter to the contractor include the procedures for appealing the determination.
