ABSTRACT
Interviewing on the telephone tends to be harder than face to face because it's more difficult to establish a rapport. Journalists like highly respected freelance Sheron Boyle often use the phone for major interviews and see it as an effective means of communication. Looking back on the series, Boyle says that a journalist's telephone manner and ability to engage with people on the phone are 'vital' to getting a strong interview. While Boyle uses shorthand for telephone interviews, some journalists prefer to record them. Telephone interviews are widely used by newspaper, magazine and online journalists. Skype and FaceTime can be effective interviewing tools. Establishing a rapport by email or text is far more difficult than face to face or on the phone. Interviews for audio and visual use rely on the same techniques as written interviews but there are a few key differences, particularly when it comes to the questions.
