ABSTRACT
People in the western world are now living in a service economy due to a general economic shift from making products to providing services. The overarching aim of sustainable Product Service Systems (PSS) is that they focus on consumer need through addressing functions that lead to consumer satisfaction with reduced environmental impacts. The advantage with PSS is that value can be created with consumption of less resources. The promotion of services as a means to add value to product offerings has also seen the development of service design as a discipline in its own right. The current sustainability crisis provides an urgent need for an intentional change that entails a transformative process of deep alteration to the nature of education, individuals and institutions within the educational system. The use of service design as a concept to explore change in education towards sustainable development reframed the problem as a change needed in provision of service by provider to its user.
