ABSTRACT

When running a research project in Manchester, we tried really hard to develop behavioural measurement as a science, and were commissioned by the UK Health and Safety Executive to train a team of its inspectors in the techniques. I still haven’t come across anything as advanced, so I’ll share those techniques here, of course, but before doing so it’s worth making some predictions and observations:

Lead measures often sound valid, but in truth are vague and can suffer a disconnection from reality on the shop floor.

Behavioural lead measures are the best lead measures as they enjoy the strongest direct correlation with risk and harm, or the least disconnect.

Collecting good-quality data isn’t especially difficult. The techniques, I hope, will sound sensible and achievable.

Good-quality behavioural data can also be used for goal-setting sessions, as well as tracking and resource directing.