ABSTRACT
In Chapter 1, we established the key role of supply chain management in the global market and how it is critical to have interaction between stakeholders in the total supply chain. In this chapter, we intend to expand further about why the total supply chain approach is vital in managing global supply chains. Globalisation has created not only great opportunities for global supply chains, but it has also introduced a high level of complexity and risks. If we cannot work in harmony at the same flow rate, only achieving a high performance level in a manufacturing site is akin to driving a high-performance Ferrari in a traffic jam.
