ABSTRACT
This chapter contains strategies that will help an institution of higher education formulate and implement a successful crisis management plan. Crises come in all shapes and sizes. From active shooter scenarios to hurricanes, these events have the potential to affect thousands of students, faculty, staff, and visitors. Crisis management may be one of the most important elements of institutional planning, since well-formulated plans for various types of emergencies may mean the difference between life and death. The chapter addresses general crises management. Many factors influence the size and dynamics of the crisis response structure, including the institution's size, location, budget, and place within the greater community. It lists natural and technological (man-made) disasters that could affect an institution. Institutions should make certain that they are included in any Federal Emergency Management Agency (FEMA) grant proposals, which can assist with the development of mitigation plans and programs to increase disaster awareness.
