ABSTRACT
As Nassim Nicholas Taleb points out, in 1874 when American inventor Christopher Latham Sholes first designed the QWERTY layout, its purpose was to keep the keys from jamming; not for speed, accuracy, or efficiency of getting the words onto paper. Regardless of how the world changed, the QWERTY keyboard never got an update, because it worked "well enough" and people did not want to change. Sholes used the design thinking process to develop the typewriter, first starting out by looking, listening, and learning about current issues with other typewriter designs: Sholes had been for some years developing the typewriter, filing a patent application in October 1867. Lahey's book, The Gift of Failure, offers some critical research on why letting students figure it out is better for them in the moment, in their future, and in their understanding of what learning can look like.
