ABSTRACT
This chapter explores a research that examines the impact of the 2010 2011 Canterbury earthquakes on cultural service providers in the city of Christchurch, New Zealand. It elucidates the impact of the earthquakes on cultural heritage visitation; the post-quake representation of cultural and heritage sites, features and activities; and the implementation of substitute cultural and heritage attractions. These investigations provide knowledge about substitute heritage attractions and alternative ways to encourage visitation in this post-disaster context. The notion of substitute attractions represents a key component of the Tourism Disaster Management Framework developed by Faulkner B and Vikulov S, in which the use of substitute elements helps to ensure the long-term survival of cultural and heritage service providers, particularly during the transitional post-disaster recovery context. The role of cultural and heritage services in improving community resilience has been recognised, there is relatively limited knowledge of the effect of disasters on cultural service providers and their response strategies.
