ABSTRACT
New public management (NPM) is a set of policies targeting elimination of the cumbersome structure of management arising from re-interpretation of conventional public administration theories pushed by social and economic changes in the 1970s. These efficiency-oriented policies emerged as a critique of classical public administration systems. They intended to ensure the same efficiency protocols in the public sector as the highly efficient operation principles of private companies. NPM, which can also be described as adaptation of business-like procedures into public administration, emerged as one of the major public demands of developed countries in recent years and has been one of the focus points of political campaigns (Özer 2005, 4–6).
