ABSTRACT

Crisis Management Strategy, first published in 1993, is an excellent introduction to the theory and practice of crisis management in modern enterprises. Simon Booth examines the conventional approaches followed by many firms in the face of change and crisis. He warns of the dangers of theories which oversimplify the causes of crisis and their possible solutions, and which overlook the individual nature of each firm and its environment. Instead, a dynamic new vision of crisis management is offered, which takes into account different kinds of crisis demanding diverse solutions. The key role of leadership is also evaluated in relation to both internally and externally generated crises.

Drawing on case studies of leading firms facing crisis solutions in a variety of environments, this truly international volume will provide valuable insight into the experience of crisis, risk and uncertainty. This title will be of interest to students of business.

chapter |5 pages

Introduction

part I|76 pages

Management paradigms and perspectives

chapter 1|22 pages

The growth of uncertainty

chapter 2|31 pages

Planning for change

part II|57 pages

Crisis management theory and risk assessment

chapter 4|28 pages

Developments in crisis management theory

chapter 5|27 pages

Risk assessment and management

part III|81 pages

The practice of crisis management

chapter 6|27 pages

Multinationals and crisis decision making

chapter 7|24 pages

Managing external crises

chapter 8|28 pages

Internal crisis management

part IV|73 pages

Control and recovery strategy

chapter 10|32 pages

Recovery strategies

chapter 11|14 pages

Conclusions