ABSTRACT
The present chapter attempts to bridge the previous chapter and subsequent chapters by developing a theoretical foundation that links ethics management in the public services with sensory-based strategies. For the delivery of public service to be effective, public servants need to feel, hear, and see the public in a metaphoric manner. To describe this task of understanding, this chapter addresses the philosophical thought of Hans-Georg Gadamer, which discerns the process of interpreting and understanding from someone else’s perspective. We articulate Gadamer’s work in relation to reading, understanding, and interpreting public management ethics.
